If your order has a shipping address outside of the United States, please carefully read the following rules and restrictions concerning international orders.
Due to Manufacturers Restrictions some items may not be available for International Shipping. For Example - Bauer does not allow us to ship outside of the USA and does not allow the use of any type of 3rd party shipping process to circumvent that policy. Any orders with the prementioned product being shipped directly to an international address will not be completed or will be canceled. Feel free to contact us at Customerservice@hockeygiant.com with any questions.
Any order being shipped to a destination outside of the United States may be subject to import duties and taxes that are levied and collected upon delivery. Charges for duties, taxes and the carrier's collection fee are in addition to your shipping charge and must be paid upon delivery to receive your package. If these fees are not paid the order will be "forfeited" by the recipient and no credit will be made for the order. You should contact your local customs office for further information prior to placing an order. As these fees are not charged by Hockeygiant.com, we are not able to refund any costs you are charged. Please note that your items may be shipped in multiple packages to you.
All International orders, or orders using International Credit Cards must be verified with the bank prior to shipping. Please allow 2-5 Business days to verify all billing information. You will be contacted if the information cannot be verified, and you may be asked to do a wire transfer All verifications are for your security, and we appreciate your patience in processing your information.
All international shipping charges are based upon the weight of your items and the location we are shipping to.
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